Upon in house evaluation we provide a thorough examination of the unit noting only the components in absolute need of repair or replacement. This process saves our customer base thousands of dollars. Typical evaluation lead time takes 5-7 business days.

Level 2 Pricing usual lead-time after repair-estimate approval is 10-14 business days

• Adjust articulation cables
• Replace tip covers including braiding and rubbers (vacuum sealed)
• Clean distal tip and tip adapters
• Polish light guide

Level 3 all above plus usual lead-time after repair estimate approval is 15-20 business days

• Repair/ replace bending sections (vertebrae)
• Replace articulation cables
• Replace cable guides
• Replace insertion tube covers
• Repair / replace lighting components such as LEDs, lamps ballasts, etc.

Level 4 all above plus

• Replace Tungsten and Stainless Steel insertion tubes (on most makes and models)
• Replace Electronics main control boards and repair (i.e. capacitors, transistors, power supplies, LCD, etc.)

ALL REPAIRS GUARANTEED TO MEET OR EXCEED ORIGINAL MANUFACTURE STANDARDS!

Our standard evaluation is FREE, this evaluation is usually completed within 5-7 business days of receipt. If we discover the videoscope will require an extensive evaluation (10 or more hours to locate problem/issue) you will be notified beforehand as we will need customer approval to proceed. To ensure proper evaluation please send in complete system including videoscope and camera control system. Rush repair option may be requested but not guarantee due to changing workload. GLOBAL BORESCOPE gladly extends a 50% discount on videoscope rentals when customer sends in their unit for repairs. Our videoscope repair facility is located in San Antonio, Texas USA

Request a free evaluation by email - rma@globalborescope.com

CALL US WITH TECHNICAL QUESTIONS AT 210-399-7433 or live chat with us

Ask us about our repair-exchange program!! We have great inventory of both refurbished and good used equipment.